Your San Diego property management source

Tenant Resources

HOURS OF OPERATION – MONDAY – FRIDAY

9AM TO 5PM

Property Manager Email: PM@Bluepointmg.com

ONLINE TENANT PORTAL:

https://www.appfolio.com/login

FOR ANY MEDICAL OR SAFETY EMERGENCY SITUATIONS CALL 911


FOR DOWNED POWER LINES OR YOU SMELL GAS CALL:

SDG&E – 800-411-7343

FOR ANY EMERGENCY PLUMBING ISSUES CALL ANY OF THE FOLLOWING:

BILL HOWE PLUMBING – 619-286-6348

ANDERSON PLUMBING – 866-374-0402

RESCUE ROOTER – 619-798-9888

FOR ANY EMERGENCY REPAIR ISSUES CONTACT

Heston Construction 619-328-8141 (emergency only)

All Trade Masters (emergency only)

619-433-7110

GENERAL REPAIR REQUESTS

PLEASE DO NOT CALL, TEXT OR EMAIL REQUESTS

All repair requests shall be done through Property Meld.

propertymeld.com

Simply fill out the request through this service. You will be able to create a repair request and track it’s progress, add comments, contact the vendor etc. Most of these requests will be processed the same day and attended to within 24-48 hours.

FOR ANY QUESTIONS ABOUT SETTING UP THE ACCONT PLEASE CONTACT

Raye Smith

raye@sprentals.biz

804-746-7466 EXT. 704

RENT AND ACCOUNTING

For any accounting questions please contact :

Karen Engard

Karen@sprentals.biz

804-746-4766 EXT. 701

Bluepoint Management Group, Inc. does not handle rent collection. Rent collection is done through a 3rdparty vendor that handles all accounts receivables and payables. You will be given a login to set up your payment through a company called Appfolio

LOCKOUTS

If you are locked out of your property you will need to contact a locksmith. This fee to be paid by the tenant. Bluepoint Management Group, Inc. is not responsible.

PLUMBING ISSUES

We have found that many of the clogged drains, toilets and non-functioning garbage disposal issues have been caused by the negligence of the tenant. Therefore in accordance to the lease, the tenant will be responsible for the repair of any said issue if it is shown to be the tenant’s fault.

COMMON CAUSES FOR CLOGGED DRAINS ARE FLUSHABLE WIPES, PAPER TOWELS, FEMININE PRODUCTS, TOYS, HAIR ETC. PLEASE CONTACT BLUEPOINT MANAGEMENT GROUP, INC. FOR A PLUMBER. IF DETERMINED IT IS NOT THE FAULT OF THE TENANT IT WILL BE COVERED BY THE OWNER.

GARBAGE DISPOSAL ISSUES WILL ALSO BE CONSIDERED FAULT OF

THE TENANT IF DETERMINED THAT THE CAUSE FOR THE FAULTY

GARBAGE DISPOSAL IS FROM ITEMS THAT SHOULD NOT HAVE BEEN

DRAIN SUCH AS BOTTLE CAPS, BROKEN GLASS, FRUIT

PITS, OR OTHER ITEMS THAT MAY HAVE CAUSED A BLOCKAGE..

San Diego Gas & Electric (SDG&E)

San Diego Gas & Electric services all of San Diego County for electricity and natural gas services. Schedule your Start, Stop and Move requests online. Make an online request: select your date, set up your appointment and provide some additional information. It’s that easy.

START OR STOP SERVICE ONLINE (CLICK HERE)

To call and speak with SDG&E Customer Service, call one of these numbers below:
Customer Service, Billing and General Information: representatives are available 24 hours a day. Residential: (800) 411-7343

For speech or hearing impaired customers, TDD/TTY: Available 24 hours per day, seven days per week. (877) 889-7343
Emergencies Only Customer Service Representatives are available 24 hours a day. (800) 611-7343

Phone / Cable / Satellite / Internet

Please note that each area of San Diego County has different phone / cable / satellite / Internet service providers. Please call following service providers and make sure they operate in your area:

AT&T: 1-800288-2020; www.att.com DIRECTTV: 1-855-895-3473; www.directv.com
Spectrum: 1-844-467-6405; www.spectrum.com Cox Communications: 1-877-832-0954; www.cox.com
Dish Network: 1 (877) 650-7537; www.dish.com

We don't want to be the biggest, just the best. San Diego Premier Property Management Company.